Support Documentation Dashboard Guide

Dashboard Guide (Control Panel)

Welcome to your central Control Panel. This dashboard provides real-time telemetry of your proxy network, granular control over active ports, and advanced generation tools.

1. Global Metrics & Usage

At the top of your dashboard, three critical metrics keep you informed about your resources:

Active Proxies

Shows your currently running ports versus your total allowed limit (e.g., 1 / 100 Ports).

Total Bandwidth

Tracks your data consumption in real-time. Displays data used against your total purchased pool.

Pool Expires

A countdown timer indicating when your current proxy pool or data package will expire.

2. Managing Active Proxies ("My Proxies")

The "My Proxies" section displays all currently generated and active ports. Each proxy card is packed with live data and control tools:

Live Telemetry

Instantly view the actual Exit IP, current Latency (Ping), and session Uptime.

Geo & ISP Intelligence

Resolves the exact Country, City, ZIP code, and the underlying ISP (e.g., Telefonica Germany) of the exit node.

Session Type & Tags

Badges indicate if the proxy is Sticky, its active status, and the Recommended Profile OS (e.g., Linux/Android) for maximum anti-detect compatibility.

Action Buttons

  • Copy All — Instantly copies Host:Port:User:Pass to clipboard.
  • Security Report — Runs an on-the-fly fraud/blacklist check on the current Exit IP.
  • Rotate IP — Forces a new IP assignment without changing your credentials.

3. Advanced Proxy Generation

Below your active proxies, you will find the Generation engines for both Residential and Mobile Tunnels. You can dynamically allocate your bandwidth to specific targets:

Residential Targeting

Filter available nodes by Country, State, City, or exact ZIP code. The system will display how many countries and cities are currently available in the pool before you click "Generate Proxy".

Mobile Targeting

Filter 4G/5G mobile tunnels by Country, City, Mobile Carrier (e.g., AT&T, Vodafone), or even search for specific device models to match your browser fingerprint.

Pro Tip: When generating proxies for strict platforms like Google or Facebook, always match the proxy's "Recommended Profile OS" with your Anti-Detect Browser settings (e.g., use an Android profile if the proxy recommends Android) to avoid fingerprint mismatches.
Support Documentation Core Concepts

Core Concepts & Proxy Types

Understanding how our proxies route your traffic is essential for maximizing performance and avoiding bans. Below are the core mechanisms you need to know.

IP Rotation Mechanism

Rotation is the process of automatically assigning a new IP address to your connection from our vast proxy pool. You can control this behavior using two main session types:

Sticky Proxies

Maintains the same IP address for a specified duration (e.g., 5, 10, or 30 minutes). Best used for tasks requiring persistent logins, managing social media accounts, or checking out online carts.

If the underlying IP drops, the system seamlessly assigns a new one.

Rotating Proxies

Assigns a brand new IP address for every single HTTP request you make. Highly recommended for heavy web scraping, data mining, and bypassing strict rate limits.

Maximum anonymity with zero session persistence.

Tip: You can switch between Sticky and Rotating modes at any time directly from your Dashboard by modifying the port or password suffix.

Proxy Checker

A proxy checker is a built-in tool that verifies the health of your proxies. It pings the assigned IP to confirm its live status, response time (ping), and geographical location (Country / City / ISP) before you use it in your software.

What the checker returns:

Status

Live / Dead

Ping

45 ms

Country

US

ISP

T-Mobile

Support Documentation Mobile Proxies

Mobile Proxies (4G/5G)

Our mobile proxies route your traffic through real 4G/5G cell towers via real mobile devices. Because mobile carriers share a single IP among thousands of users (CGNAT), these IPs have the highest possible trust scores and are virtually immune to IP bans.

Key Features

Zero IP Bans

Social networks cannot ban mobile IPs without blocking thousands of real users on the same CGNAT pool.

Dynamic Rotation

Change your IP on demand via API link or set a custom time interval for automatic rotation.

Carrier Targeting

Select specific MNOs (Mobile Network Operators) like AT&T, Verizon, or T-Mobile for precise targeting.

Best for: Instagram, TikTok, Facebook automation, and bypassing advanced anti-bot systems like Cloudflare.
Support Documentation Residential Proxies

Residential Proxies

Residential proxies provide IPs assigned by real Internet Service Providers (ISPs) to homeowners. They appear as genuine household connections, making them highly effective for localized web scraping and accessing geo-restricted content.

Geo-Targeting Parameters

Configure the target location directly through your proxy username. Append country, state, or city parameters to route traffic through the exact region you need.

Username Format
username-country-US-city-NewYork:password

You can target over 150+ countries, states, and specific cities globally by simply appending the parameters to your proxy username.

Parameter Example Description
country US, DE, GB ISO 3166-1 alpha-2 country code
state California, Texas US state name (US only)
city NewYork, London City name (no spaces)
Best for: E-commerce price monitoring, sneaker copping, SEO tracking, and ad verification.
Support Documentation Proxy Checker

Proxy Checker

Ensure your proxies are performing optimally before deploying them in your software. Our built-in checker tests the live status, response time (ping), and geographical location of any proxy.

What the Checker Returns

Live Status

Checks if the proxy is currently online and accepting connections. Dead proxies are filtered out instantly.

Ping & Latency

Measures the exact response time in milliseconds. Crucial for high-speed tasks like sneaker copping.

Geo & ISP

Resolves the actual Country, City, and Internet Service Provider (ISP) to ensure strict geo-targeting accuracy.

Tip: Proxies with a ping under 200ms are highly recommended for automated software and flash sales.
Support Documentation Billing & FAQ

Billing & FAQ

Manage your funds, view transaction history, and get answers to the most common questions about our pricing and billing system.

Frequently Asked Questions

How does Traffic Pool work?

You purchase a pool of gigabytes. Your balance only decreases when data is actively transferred. No monthly expirations.

Do you offer refunds?

Yes, we offer a 24-hour money-back guarantee if you experience technical issues our support cannot resolve.

What if traffic runs out?

Active ports are temporarily suspended. Enable "Auto-Recharge" in your Dashboard to avoid interruptions.

Payment Methods: We accept all major Credit Cards (Stripe) and over 50+ Cryptocurrencies (USDT, BTC, ETH) for fast, anonymous top-ups.